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How does the Light Applicator work? |
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The Light Applicator activates the skin care product for better absorption. |
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Does the Light Applicator hurt? Will the Light Applicator burn my skin or cut my skin? |
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No. The Light Applicator is a patented low-level laser cosmetic. The Light Applicator is non-invasive, which means it does NOT cut or damage the skin. Use is extremely comfortable and safe. |
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I currently have IPL treatments done at my local Day Spa. Is it OK to use the Light Applicator in partnership with these procedures? |
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Yes. Wait a day or two after you have had the procedure. |
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I am an African American. Will the Light Applicator skin care work on darker skin? |
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Yes. Skin pigmentation does not effect the results of the skin care system. |
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Is the Light Applicator dangerous to use around my eyes? |
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No. Just use caution not to look directly into the Light Applicator's aperture. If you accidentally glance into the laser light, you will be fine; no harm will occur. Always follow directions and read warning stickers. |
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Are there any side effects to using the Light Applicator? |
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In over 30 years of ongoing clinical tests, trials and studies, there have been no reported short or long term side effects from low-level laser treatments of any kind. |
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How often do I need to use the skin care system? |
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It is recommended to use the skin care system once or twice a day for optimal results. |
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What is Light-Activated Skin Care? |
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Scientifically formulated Light-Activated Skin Care is a daily skin care regimine. Designed to enhance the effects of the Light Applicator, this complete system replenishes the youthful appearance of your skin. |
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How soon before I see my results? |
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On average, most people will see a significant difference in the look of their skin within one or two weeks, and in some cases after the first application and treatment. |
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How do I use the complete system? |
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Simply follow the package directions. (1) Cleanse your face with the appropriate Nulase Cleanser. (2) Exfoliate your face with the Nulase Diamond Exfoliator. (3) Apply Light-Activated repair Crème to your face and then gently press the Light Applicator to your skin on top of the Repair Crème. Gently move the Light Applicator in a circular motion for 1 to 3 minutes. (4)Finish by applying the Nulase Regenerating Moisturizer all over your face. |
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How are your skincare products different from other products? |
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Nulase Light Activated Skin Care is the first at-home skin care line to combine natural ingredients with advanced light technology. Our topical skin care products have been developed and formulated to correspond and enhance the effects of light-activated therapy, for better looking skin. |
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What methods of payment do you accept? |
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We accept all major credit cards, check by phone, and money orders by mail. Credit card orders may be placed by phone or online. |
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What should I do if my Light Applicator malfunctions? |
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We offer a 2 year warranty on the Light Applicator. Simply call or
email customer support and we will be happy to assist you. |
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How soon will my products arrive, and how much is shipping? |
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We ship within the U.S. and internationally via FedEx. Shipping times depend on shipping method. Ground shipping normally takes 3-5 business days within the continental U.S. We also offer Second Day and Next Day shipping.
Rates for shipping vary depending upon the type of delivery and location. Please contact Nulase Customer Care for the best rate and method of delivery. |
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I think my product should have arrived by now. What should I do? |
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Simply call our 24 hour support line. We will be more than happy to track the package and verify any delays or problems. |
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Are your products guaranteed to give me results? |
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We stand behind our products with a 60 day money back guarantee. If you are dissatisfied in any way, simply return your Light Applicatorfor a refund. |
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How can I contact your company? |
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You can contact us by mail, telephone or email.
Click here for complete contact information |
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I have a question that is not listed here. |
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Simply contact us, and a customer service representative will be more than happy to assist you.
Click here for complete contact information |
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I am very happy with your products and I want to share my story! |
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We love positive feedback from our customers! Please see our
Success Stories Page which contains details on how you can share your Nulase success! |
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What if I want to return my product? |
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We stand behind our products 100% and offer a 60 day money back guarantee. Simply return all elements that were with your original order along with your original sales receipt. All refunds will appearon the purchasing credit card. We are unable to accept returns marked "Return to Sender". For more details on returns,
please see our guarantee policy.
Mail your return with tracking details to:
Nulase Returns
811 Gunder Estates Blvd
Clermont, IA 52135
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